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Cancellation & Returns

As far as possible, we believes to cooperate with our customers, and has therefore a liberal cancellation policy. Under this policy:
What is your Return policy?
There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Support Number +91 8588853642.
We request you to check all the products/items at the time of delivery.
The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:
If you are not satisfied with the product quality, you can return the same at the time of delivery.
Products should be returned in their original packaging (UNUSED) along with the original price tags, labels and invoices.

How can I cancel my items / entire order placed ?
You can cancel any item/s in your order prior to the order being shipped. In order to cancel an item in your order call customer service on 0000000000 Normally, you may cancel an entire order before it has been dispatched. However, if you need to do so after it has been shipped please call Customer Support on 0000000000 No cancellations are entertained for those products that the Garg Dastak marketing team has obtained on special / festival occasions. These are limited occasion offers and therefore cancellations are not possible.
There is no cancellation of orders placed under the Same Day Delivery category.

Refunds Policy
We will process the refund after receipt of the product by GARG DASTAK.COM Refund will be processed based on the mode of payment of the order Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement. Orders paid by net banking accounts will be credited back to bank account. Payment received on delivery (Cash on delivery) will be deducted from the original invoice if you wish to return any/some products at the time of delivery.

Conditions
This Agreement is a legal agreement between you and Garg Dastak, Co that states the terms and conditions under which you may receive the Garg Dastak service and use the Garg Dastak web site www.Garg Dastak.com.
By using Garg Dastak you agree to these terms and conditions.
The Garg Dastak service is a transaction, information and communication service available to authorized users who access the web site, www.Garg Dastak.com.

Product Availability
Garg Dastak provides online grocery shopping and delivery service as described below:
  • Garg Dastak does not guarantee availability of items sold on the website; item may become out of stock without notice; we do our best to avoid this but the very nature of the business makes this unavoidable.
  • Garg Dastak reserves the right to limit quantities in certain instances; you will be informed of these limits if they must be enforced.
  • Garg Dastak is also not responsible for packaging changes made by the manufacturer. Items should be ordered according to the product description and not the product image.
  • Garg Dastak has to the best of their ability provided accurate package sizes, these are to be deemed as estimates and not as 100% reliable as manufacturers frequently offer periodic bonus sizes and change the packaging sizes without notice. In instances where there are no sizes listed, this generally indicates that only one size is available.
  • Garg Dastak is not responsible for or liable for product recalls, defects, or any other less than perfect product from the manufacturer or supplier of the groceries.


Expiration Dates, Returns and Nutritional Data
Garg Dastak guarantees that the ordered item will not have expired before they reach you. If ordering in bulk, keep in mind that Garg Dastak is not responsible for products that expire after they reach you. Garg Dastak will ship out products with the latest possible expiration dates but these expiration dates can vary greatly by product and manufacturer. Garg Dastak reserves the right to cancel an order, if in its opinion, an expiration date does not provide sufficient time for consumption. Nutritional data is not guaranteed to be accurate; for the most up to date information it is always best to contact the product manufacturer. Garg Dastak obtains this information from a third-party; nutritional data information that is empty or displayed as "0" means that information is currently unavailable for that item.

Accounts, Payment and Charges
After registering, you will be asked for your e-mail address and password allowing you access to certain features of the Garg Dastak site. Your password should be kept strictly confidential to prevent unauthorized use.
You are responsible for, and agree to pay promptly, all charges to your account, including applicable taxes for purchases made by you or anyone you allow to use your account. Fees and charges will be assessed in accordance with the Garg Dastak fees that are listed on the web site.
Payments are made in full once the order has been placed. We will issue any refundsas needed if an order is unable to be filled in part or in total for any reason.
Once an order has been moved into the Processing stage (Order is Being Processed) it can't be canceled without paying a $25.00 restocking fee. This fee covers the stopment of shipment and the time involved in unpacking and restocking your order.
Orders being returned due to no fault of Garg Dastak will be refunded less any shipping charges and less a 50% disposal fee as we will be unable to resale the items.
Inputting an incorrect delivery address will subject you to an additional $10.00 charge; this is the charge that FedEx/UPS penalizes us. Also, shipments returned to us as undeliverable because of an incorrect or bad address will not be reshipped unless you agree to pay the cost of the return shipment fee plus the cost to reship the order to you. With this in mind, it is wise to double check your address when placing an order.
Any court disputes will be heard and settled in the city of Roanoke, VA.

Other Websites
  • Garg Dastak is not affiliated or responsible for the content or upkeep of any linked content provided on the website.
  • Garg Dastak is not liable for orders that may be placed on other web sites while doing business within the confines of the web site.
  • Garg Dastak is not responsible for content on other websites that reference Garg Dastak or products that are said to be available on the website.
  • Other companies and individuals may be hired to perform certain duties such as maintaining and updating the web site, and analyzing data.


Changes in Agreement, Fees or Services
Garg Dastak may at any time change any of the terms of this agreement and alter any fees and/or services. Customers may be notified of changes via information contained within the web site. By continuing to use the Garg Dastak service, you are deemed to accept the changes.
Product updates, price changes and web site updates are considered routine maintenance and will be performed at the discretion of Garg Dastak.
Garg Dastak is in no way responsible for your Internet activities or practices. Further, Garg Dastak is not liable for any part whatsoever in concern to your computer or its operations.
You agree to defend, indemnify and hold Garg Dastak and its partners harmless from any claims and expenses, including attorney fees, arising in connection with a violation of this Agreement by you or through use of your account.